REGIONAL CSS MANAGER - NORTH (CANADA)

Reply to: job-841909374@craigslist.org
Date: 2008-09-15, 1:51PM PDT

With over 145 years of experience in pump development, manufacturing and service, Sulzer is recognized as a world leader in the pump industry.

Manages the profitable activity of all service centers within the regional territory. Provides leadership to direct reports to achieve the required financial goals by providing customer service that exceeds our customer’s expectations. Administers, coordinates, and implements strategic direction in the region that is consistent with the strategies of the Customer Support Services Group.

ESSENTIAL FUNCTIONS

* Provides leadership and strategic direction to Service Center Managers and sales staff to achieve financial results in accordance with the current budget.
* Ensures that customer relations and communications are handled in a prompt, professional manner.
* Takes appropriate action to resolve any and all customer service problems.
* Supervises, reviews, and approves the development of sales estimates and forecasts for the region to CSS HQ.
* Makes sales calls in the region to maintain contact with key customers and the upper level management of those customers.
* Establishes and maintains training and development plan of all direct reports.
* Communicates regional developments to all involved disciplines.
* Supports, cooperates with, and participates in company-wide EHS Management System which includes following all safety, health and environmental policies and procedures.
* Supports and cooperates in company-wide Quality Management effort.
* Provides leadership and manages subordinate Service Center Managers who supervise a total of 50 co-workers.
* Responsible for overall direction, coordination, and evaluation of Service Center Business Units.
* Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* Performs other duties as assigned.

QUALIFICATIONS

* Bachelor’s Degree in Engineering, Science, or related field, or equivalent education and experience
* Minimum ten (10) years of business experience involving progressively responsible managerial experience in pump sales, marketing, and strategic planning
* Good pump technical knowledge
* Excellent interpersonal, verbal, written communication skills
* Ability to develop and foster a team environment
* PC literate on Microsoft applications
* Ability to define problems, collect data, establish facts and draw valid conclusions

TO APPLY FOR THIS POSITION, PLEASE FOLLOW THE LINK BELOW

http://tbe.taleo.net/NA8/ats/careers/requisition.jsp?org=SULZER&cws=1&rid=66

Sulzer Pumps is proud to be an E-Verify & EEO-AA employer M/F/D/V and maintains a Drug-Free Workplace.
Sulzer Pumps se enorgullece de ser un empleador "E-Verify" & EEO-AA,M/F/V/D" y mantiene un sitio de trabajo Libre de Drogas.


Location: CANADA
Compensation: Negotiable
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